Contact information
Contact Information
Trading name: Velira
Customer care: via our contact page
Our customer care team is available Monday to Friday, 9am–5pm AEST, and aims to respond to all enquiries within 1–2 business days.
Before you get in touch
- For order updates, check the tracking link in your shipping confirmation email.
- For returns, please read our Refund Policy and include your order number in your message.
- For delivery times and costs, see our Shipping Policy.
- For general questions, visit our FAQ.